Privacy Policy
Effective Date: 07 April 2025
ចំណេះ CHAMNEH (“we”, “our”, or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services, including but not limited to our in-person and online courses, such as foreign language courses (English, Chinese, French, Khmer, etc.), professional courses (IT, Administration, Agriculture, Skills training, etc.).
By using our website, enrolling in our courses, or otherwise interacting with our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: This may include your name, address, email address, phone number, and date of birth.
- Course Information: Details related to your course enrollment, including your course selection, progress, and payment information.
- Payment Information: If you make a purchase or pay for courses, we collect payment details such as credit card information, billing address, and other related data through secure third-party payment processors.
- Usage Information: Data related to your interaction with our website or online courses, including browsing history, IP addresses, and device information.
- Communication Information: Information you provide through customer service inquiries, feedback, or surveys.
2. How We Use Your Information
We use your information for the following purposes:
- To process course enrollments and provide you with the requested educational services.
- To manage and improve our in-person and online learning platforms and enhance the learning experience.
- To send you relevant course updates, promotions, and information about new programs or events.
- To process payments securely and manage your account.
- To comply with legal obligations, enforce our terms, and protect against fraud.
3. How We Protect Your Information
We implement appropriate technical and organizational measures to safeguard your personal information. These include encryption, secure storage, and access controls to protect against unauthorized access, use, or disclosure.
4. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted partners, including:
- Payment Processors: To securely handle transactions and process payments.
- Service Providers: For example, IT services, website hosting, and customer support.
- Legal Compliance: We may disclose your information when required by law or to protect the rights and safety of others.
5. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to enhance your experience on our website and track usage patterns. You can control cookies through your browser settings. Please note that disabling cookies may impact the functionality of our site.
6. Your Rights and Choices
You have the right to:
- Access your personal information.
- Update or correct any inaccuracies in your personal information.
- Delete your personal data (subject to certain legal exceptions).
- Opt-out of marketing communications by following the unsubscribe link in emails or by contacting us directly.
To exercise any of these rights, please Contact Us.
7. Children’s Privacy
Our courses and services are intended for individuals over the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we discover that we have inadvertently collected such information, we will take steps to delete it.
8. International Transfers
If you are located outside of Cambodia, please be aware that your information may be transferred to, stored, and processed in countries where our servers and third-party providers are located. By using our services, you consent to the transfer of your information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the effective date. Please review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please Contact Us.